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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Vander Weit

October 24, 2024

5  out of  5
rating by Kendra Vander Weit
"Always extremely helpful when calling the office.Everyone is pleasant and eager to promptly help with any questions you may have! I can always count on Sharon to go above and beyond.Love this office! Thank you Jill and all your office staff.!"
We responded:
"Thank you Kendra! We appreciate you taking the time to share your feedback about Sharon and our team. We are happy that we have provided the service you deserve. We love having you as part of our State Farm family! "
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Patrick Hurley

October 22, 2024

5  out of  5
rating by Patrick Hurley
"I rely on Sharon Cyca of the Jill Gaba Agency to guide me through all of my insurance issues and needs. She is the true expert at what she does. It is rare today to get someone who is so conscientious and caring when it comes to the insured clients. She is the best! Ally is also a great back up!"
We responded:
"Thank you for sharing such kind words about Sharon and Ally! They work so hard for our customers so it’s wonderful to get feedback about their expert guidance, care, and conscientiousness. We are always here for whenever you need assistance. We appreciate your continued business and trust! "
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Brenda Robinson

October 21, 2024

5  out of  5
rating by Brenda Robinson
"I've been insured with Jill for over 30 years. I can always rely on Sharon for help with whatever I need. I appreciate you!"
We responded:
"Thank you Brenda for choosing my agency for 30 years! We are grateful for your trust, and Sharon is always happy to help. We appreciate you too! "
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Cj Brower

October 20, 2024

5  out of  5
rating by Cj Brower
"I switched to Jill Gaba's office and am very satisfied. Friendly service, clear pricing, and an easy-to-use online portal. Highly recommend!"
We responded:
"Thank you, Cj, for your high recommendation of our office! We’re so glad you’re enjoying the friendly service and online portal. We appreciate your positive feedback! "
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Daniel Heitger

October 20, 2024

5  out of  5
rating by Daniel Heitger
"Ally has been great to deal with! I’d give her 6 stars if I could! – I’m glad I changed! Thanks!"
We responded:
"Thank you, Daniel! We are thrilled to hear Ally has been great to work with! We appreciate your positive feedback! "
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Nina P

October 11, 2024

5  out of  5
rating by Nina P
"Safe decisions week was so fun!!!"
We responded:
"Hi Nina! We are so glad you had fun during Safe Decisions Week! Thanks for participating and for your support! "
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Clinton Ulrich

October 10, 2024

5  out of  5
rating by Clinton Ulrich
"Thanks for saving me money on my auto insurance!"
We responded:
"Thank you Clinton! We are so glad we could help you save on your auto insurance! Please reach out anytime - we are here to help! "
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Ruth Spade

October 5, 2024

5  out of  5
rating by Ruth Spade
"They helped set up a life insurance policy for my daughter and saved her a lot on her auto insurance. I appreciate your help"
We responded:
"Thank you for your wonderful review! Ae are happy we could assist in setting up a life insurance policy for your daughter and help her save on auto insurance. Your appreciation means a lot to us! - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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Dan Wisniewski

October 5, 2024

5  out of  5
rating by Dan Wisniewski
"Everyone is always so quick to respond and helpful"
We responded:
"Thank you for your kind words! I'm happy to know our team’s responsiveness and helpfulness have made a positive impact on your experience. We're always here to assist with any of your insurance needs. - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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Stacey Kopec

October 5, 2024

5  out of  5
rating by Stacey Kopec
"Jill Gaba is the best of the best! Her entire staff is amazing! She is always kind and helpful and willing to answer any and all questions at anytime! I highly recommend Her as your State Farm rep!"
We responded:
"Thank you so much for your wonderful review! I'm happy to hear that you find our team kind and helpful. We always strive provide the best service possible. Your recommendation means a lot to us. - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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Melissa Mihalek

October 4, 2024

5  out of  5
rating by Melissa Mihalek
"Ally is the best! So helpful!! My son was at Safe Decisions at Nordonia and said it was so much fun!"
We responded:
"Thanks for the 5 star review! We were so glad to see your son at the high school for Safe Decisions Week! It is always rewarding to see the kids participating and having fun! "
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Ascencion Alcantara

October 4, 2024

5  out of  5
rating by Ascencion Alcantara
"Office location is right down the road and very convenient"
We responded:
"Thank you for the feedback! We are so happy at our new location and glad it is convenient for you too!"
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David A. Gonzalez

October 4, 2024

5  out of  5
rating by David A. Gonzalez
"I've been insured with Jill Gaba's office for a little over a year. Ally set up my policies for me and my family and was able to save us quite a bit! Very happy!!"
We responded:
"Thank you for taking the time to leave a review! We are so happy to hear that Ally was able to save you money on your policies and that you are happy with our service! We appreciate your business and look forward to continuing to provide you with exceptional service in the future. Thank you for choosing the Gaba Agency for your insurance needs!"
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Justin Luiza

September 13, 2024

5  out of  5
rating by Justin Luiza
"Jill Gaba at State Farm is truly exceptional! Her professionalism, attention to detail, and commitment to her clients make her a standout agent. Jill takes the time to explain everything clearly and ensures that you’re getting the best coverage for your needs. She is responsive, knowledgeable, and genuinely cares about helping her clients. Highly recommend Jill for anyone looking for outstanding service and peace of mind!"
We responded:
"Thank you, Justin, for your outstanding review! We strive to provide the exceptional customer experience that you described. We are so thankful for you taking the time to share your feedback with us. We are grateful for you and look forward to working with you for many years to come! "
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Leslie Ulrich

July 18, 2024

5  out of  5
rating by Leslie Ulrich
"Thank you Ally for setting up my young driver discounts and getting me the best price possible!"
We responded:
"It’s our pleasure! We are happy we can help you save on your car insurance with teen driver discounts! Thank you for your trust! "
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Jer Par

June 19, 2024

5  out of  5
rating by Jer Par
"Very professional and helped me with everything I need very please with the service thank you"
We responded:
"Thank you so much for your wonderful feedback! We truly appreciate the opportunity to assist you and ensure you receive the best service possible. Please don't hesitate to reach out if you have any more insurance needs or questions in the future. Looking forward to helping you again! - Jill Gaba, State Farm Insurance Agent, Northfield, OH"
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Maysha Barmore

April 24, 2024

5  out of  5
rating by Maysha Barmore
"This is the absolute best agency. I worked in isurance for 20 years at different companies (so I know what makes a great agency) but would never dream of going anywhere else. I have been a policy holder at Jill's office for over 24 years. Sharon is my go to person and she is exceptional. I consider her an extension of my business team. She is very responsive to email and when I need a new policy she works well with my lender to make sure she gets what they need quickly and effortlessly for me. Sharon has arranged rental, home, auto, business insurance, jewelry, and liability policies for me. She even was able to arrange an auto loan. The price and coverage is always right. She even calls if I forget to make a payment on time! If you want an agency that looks out for your best interests this is the place to go. I would absolutely go no where else for my insurance! Thank you Sharon!"
We responded:
"Thank you so much for the kind review, Maysha! We have been blessed to have you with our agency for 20 years! Our mission is to be the preferred agency by providing exceptional customer service so hearing your kind words gives us the satisfaction of knowing we are achieving our mission :). You absolutely made Sharon’s day!! Thank you for being a part of our State Farm family. We are grateful to be an extension of your business team!"
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Cherie Banks Meyers

April 19, 2024

5  out of  5
rating by Cherie Banks Meyers
"It’s been a pleasure working with Sharon Cyca for our insurance needs. She was very helpful, friendly, and knowledgeable, and made the whole process a breeze!"
We responded:
"Thank you so much for taking the time to write such a kind review! This means so much to Sharon and to our team. Sharon goes above and beyond to serve our customers and she loves helping our new customer (like you :) We look forward to being there for many years to come. Thank yiu! "
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Debbie Srp

April 17, 2024

5  out of  5
rating by Debbie Srp
"Ally was my agent who helped me tremendously today. Answered all my questions made my billing much easier. Jill and Sharon are always very accommodating also"
We responded:
"Debbie, it was so good to see you today! We are always here for you and we are happy we could help! Never hesitate to stop by or call. We appreciate you! "
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Nancy P

March 25, 2024

5  out of  5
rating by Nancy P
"I spoke with Sharon regarding possible changes I wanted to make on my homeowners policy. She was extremely pleasant and knowledgeable. I enjoyed talking with her and she helped me to better understand my policy. Thank you!"
We responded:
"It was a pleasure assisting you with your homeowners policy changes, Nancy! I'm thrilled to hear that Sharon provided you with knowledgeable and pleasant service, helping you better understand your policy. Thank you for choosing our agency for your insurance needs! - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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sandy longo

March 21, 2024

5  out of  5
rating by sandy longo
"Ell is always a great help when I don't. Understand a ins.questiion. she always explains in detail that's why I'm still with Gaba Ins."
We responded:
"Wow, thank you for the 5-star rating, Sandy! We are thrilled to hear that our team has been able to provide you with detailed explanations and exceptional service. We appreciate your continued trust in Gaba Insurance and look forward to serving you for years to come. - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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Peggy Gregory

March 21, 2024

5  out of  5
rating by Peggy Gregory
"Ally all way gets the job done. She a great person and get things done for me. David A. Gregory Sr. We just love her so much"
We responded:
"Thank you for your kind review! We strive to provide exceptional service and we are thrilled to hear you love Ally! She loves helping others :) We appreciate your feedback and your business! "
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Xavier Tedor

March 14, 2024

5  out of  5
rating by Xavier Tedor
"ally was very helpful and easy to go along with. she helped me get everything setup and it’s a nice and smooth process ."
We responded:
"Hi Xavier, thank you for sharing your positive experience with Ally! We are delighted to hear that she provided helpful and smooth service in setting everything up for you. If you ever need assistance in the future, feel free to reach out. We're here to help with any insurance needs or questions you may have. - Jill Gaba - State Farm Insurance Agent, Northfield, OH"
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candice kocina

December 1, 2023

5  out of  5
rating by candice kocina
"I was nervous to seek a new insurance company as I have used a great broker for years. Sharon has shown to be just as wonderful! Very knowledgeable, kind and efficient. She was very thorough and has already saved me money! I'm very confident with this change. Thank you!"
We responded:
"Thank you so much for taking the time to share your experience with us! Sharon takes pride in helping others with her knowledge, kindness, and efficiency and we are so happy to see it recognized. Welcome to the Gaba Agency! "
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Tracy S.

November 1, 2023

5  out of  5
rating by Tracy S.
"Sharon could not have been a better agent!! From responsiveness, willingness to send multiple quote options, and cost savings, I give my highest recommendations!"
We responded:
"Thanks for the kind words, Tracy! We’re happy to hear Sharon was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"